TESTIMONIALS

Dear Mr. Hill,

My company has been providing services to the healthcare industry for many years and since the addition of your nurse hotline service to our package, sales have progressively improved. Your efficiency and the high quality of service at the call center is brought to our attention by our members on a regular basis. Keep up the good work, CHS!

Mickey M.

Little Rock, Arkansas

Hi,

Just wanted you to know that I was extremely pleased with the quality of care I received from your staff last night. I spoke with Kathy the nurse and she guided me through my scalding/burn injury and quickly had me directed to my emergency room for treatment.  If I hadn’t spoken with her last night I would have waited until today to seek medical attention and probably would have had a severe infection at that point. CHS nurses guided me when I needed medical direction.  I was pleased with the two follow-up calls I received as well.  I will use your service again and again if it’s ever needed.

Myrna Y.

Toronto CA

While on a business trip in Colorado I suffered a severe and painful electrical shock from a wall outlet in the bathroom at the Sheraton Hotel.   It was a horrific and painful experience.  However, in my stupor I remembered that I have the 24-hour Nurse Triage Service.  I made a call to the service explaining my condition to see if they could assist me.  The nurse, without any hesitation, alerted the hotel staff to assist me, although the staff was not concerned earlier.  That nurse also had medical assistance on the way by use of the local 911 system.  I was surrounded by people in less than eight minutes of my call.  I was astounded that help had arrived in my room while nurses continued to assist me on the phone.  I truly believe the call to the call center saved my life. 

Sincerely,

Rick W.

Pelzer, SC

Dear  CHS,

I am writing this letter to thank you for your excellent support.  In November my spouse was having problems with an irregular heartbeat.  Being young and new to the area we did not have a physician or anyone we could discuss our problem with.  I remembered that I had your services, so we called your nurse advice line.  The nurse we talked with was outstanding and we were instructed what to do next.  We were also impressed with the follow up phone calls.  Your company certainly fills an important niche.

Sincerely,

Diane G.

Stony Brook, NY

This past summer, a yellow jacket sting caused my leg to swell and rashes and hives to appear. I called the Nurse Advice Line who strongly suggested I see a doctor immediately. I was experiencing an anaphylactic reaction that has been known to kill. I was lucky that time. Thank you Nurse Advice Line!

J. Fukey

New Mexico

Note: These written testimonials were received at our medical call center between 1999 and 2005 Most testimonials are verbal and related to triage calls and therefore unavailable for distribution.

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